Case Study

Client:
AA Capital Partners

Industry:
Financial Services

Issues:
1. Software Application
Deployment and Support
2. Remote Office
3. Workforce Mobility

Concord Internet Fax


	Concord Internet Fax for Microsoft Office 2003 and Microsoft Office 2007 Concord Internet Fax for Microsoft Office fully integrates into the Microsoft Office System, enabling faxes to be sent and received from Microsoft Outlook.

Faxes can be sent from Microsoft Office applications using a convenient menu function. Direct support for Microsoft Office Document Imaging enables any user to easily copy the text of received faxes into Microsoft Office applications such as Microsoft Word or Microsoft Publisher for editing. Both sent and received faxes can be easily managed in Microsoft Outlook.

Here's how faxing works with the Microsoft Office System:

Receiving faxes

A unique, individual fax number is linked to every user-designated email account. Concord customers can choose from local and toll-free fax numbers in the United States and several other countries.

Incoming faxes are delivered by the Concord network as attachments to email messages that are received in Microsoft Outlook. Faxes can then be edited, printed and forwarded like any other message.

Sending faxes

While working on a document in a fax enabled Microsoft Office application, a user selects the "Send Internet Fax" option from the "File" menu. This initiates a series of automatic actions that collect the necessary destination information, generate a fax cover page, and send the document to the Concord network as an attachment to an email message. The network converts the document to a faxable format and transmits it to a destination fax machine anywhere in the world.

Sent faxes are stored as email messages in the "sent" folder for future reference.

Benefits
•	Convenient fax access directly from Microsoft Office applications saves time by eliminating the need to print and wait for an available fax machine or phone line.
•	Enables individuals to fax on demand, without waiting for an available machine. And, it saves time because a busy signal is never encountered.
•	Microsoft Word mail merge can be used to personalize faxes.
•	Supports customized fax cover pages using Microsoft Word fax templates.
•	Works seamlessly with Microsoft Outlook. Check your faxes wherever and whenever you check e-mail.
•	Received fax documents can be deleted, printed, forwarded or stored electronically.
•	Individual, unique fax numbers ensure direct and private delivery of incoming faxes.
•	Multiple documents can be received at once. Your fax number is never busy.
•	Unparalleled reliability and uptime due to geographically redundant data center architecture.

Contact Sales for more information —	(313) 875-1111 or Toll Free: (877) 875-7300;
	or email